Technical Services
At Icepharma, we provide expert maintenance and repair services for the medical devices in our portfolio. We also offer tailored service agreements for preventive maintenance to ensure long-term safety and optimal performance of your equipment.
Preventive Maintenance
Preventive maintenance is essential for ensuring safe and reliable healthcare operations. By law, only certified technicians with manufacturer-approved training are authorized to perform this maintenance. This guarantees that all work is carried out by qualified professionals and thoroughly documented.
Our technicians receive comprehensive training directly from manufacturers, ensuring expert service across all devices we support.
Our values
Icepharma's operations are characterized by caring for our customers, employees, investors and the community in which we operate. To maintain this ethos, we rely on three shared values in our daily work.
Responsibility - Joy - Ambition
Service Request System
We prioritize a secure and efficient service request system that ensures quick response times and accurate documentation of all repairs and maintenance activities.
Expert Consultation
Our team offers in-depth knowledge of the equipment we service. We provide expert guidance on product selection, usage, and maintenance tailored to your needs.
Service Agreements
We offer customized service agreements that can provide our customers with greater security and tailor the service to each individual's needs.
