Technical service

Icepharma's technical services specialize in maintenance and repairs of the medical devices they import. In addition, service contracts are offered for regular monitoring of medical devices to ensure long-term safety and functionality.

Regular monitoring

Regular inspections of equipment and instruments are essential to ensure safe operation in healthcare. By law, only authorized technicians with the necessary professional knowledge and training from the manufacturers are allowed to perform such inspections. This ensures that inspections and maintenance are carried out by experts, and all service and maintenance is carefully recorded.

Our technicians have received extensive training from manufacturers in all of the medical devices we repair, ensuring professional and reliable service.

Our values

Icepharma's operations are characterized by caring for our customers, employees, investors and the community in which we operate. To maintain this ethos, we rely on three shared values in our daily work.

Responsibility - Joy - Ambition



Service requests

We place great emphasis on our service request system, which ensures that requests reach us quickly and reliably. The system also ensures accurate recording of repairs and their traceability.

Specialized advice

Our staff has extensive knowledge of the tools and equipment we service at any given time. We provide customers with specialized advice on selection, use and maintenance.

Service agreements

We offer customized service agreements that can provide our customers with greater security and tailor the service to each individual's needs.